Privacy Policy

Introduction

This Privacy Policy explains how boomboynvn d.o.o. ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website boomboynvn.top or use our fitness analytics services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect various types of personal data to provide and improve our fitness analytics services. The data we collect includes information you provide directly to us and information we collect automatically when you use our services.

Information You Provide

• Contact information (name, email address, phone number)
• Business information (company name, business type, role)
• Communication preferences and marketing consents
• Support requests and correspondence
• Account credentials and profile information

Information We Collect Automatically

• Website usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and tracking technologies
• Platform usage statistics and performance metrics

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. Our use of your data includes providing our analytics services, improving our platform, and communicating with you about our services.

Service Provision

• Delivering our fitness analytics platform and services
• Processing your requests and transactions
• Providing customer support and technical assistance
• Managing your account and user preferences

Business Operations

• Improving our services and platform functionality
• Conducting research and analytics
• Ensuring security and preventing fraud
• Complying with legal obligations

Marketing and Communication

• Sending service updates and important notices
• Providing marketing communications (with your consent)
• Responding to your enquiries and requests
• Conducting surveys and gathering feedback

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data in the following circumstances:

Service Providers

• Third-party vendors who assist in providing our services
• Cloud hosting and data storage providers
• Analytics and marketing service providers
• Payment processors and financial service providers

Legal Requirements

• When required by law or legal process
• To protect our rights and interests
• To prevent fraud or security threats
• In connection with business transfers or mergers

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

• Account information: Duration of your account plus 3 years
• Contact and communication data: 7 years from last contact
• Website analytics data: 26 months
• Marketing data: Until consent is withdrawn
• Legal compliance data: As required by applicable laws

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

Data Subject Rights

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing

To exercise any of these rights, please contact us at privacy@boomboynvn.top or +386 14461116. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the relevant supervisory authority if you believe we have not complied with applicable data protection laws.

Supervisory Authority

For matters related to data protection in Slovenia, you may contact: